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How do I place an order?
If you would like to place an order with us for Gift Cards or eGift Cards, you will be directed to our online order website at Sainsburys and Argos Gift Cards (sainsburysargosgiftcard.co.uk).
Please complete the order form with your order requirement and this will submit your details into our system. We will then generate a pro-forma invoice confirming all your order information ready for payment. The invoice will show the total order value less any applicable discount.
If required, you can add a PO into the PO field on order placement or can leave blank as required.
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Do I get a discount for a bulk purchase?
Discounts for bulk purchases are available. Please see the qualifying discount structure for Argos, Habitat and Sainsbury’s Gift Cards.
Argos Gift Cards and eGift Cards and Habitat eGift Cards:
- £1,000 to £4,999 – 4% discount.
- £5,000 to £9,999 – 5% discount
- £10,000 and above – 6% discount.
Sainsbury’s Gift Cards and eGift Cards:
- £1,000 to £19,999 – 2.5% discount.
- £20,000 to £49,999 – 4% discount.
- £50,000 and above – 5% discount.
For ongoing/repeat business please contact our team directly email us at afb.giftcards@sainsburys.co.uk.
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How long does it take to receive my order?
eGift Cards are delivered to the email address provided within 1 working day of payment being received. Physical Gift Cards are despatched to the address provided within 2 working days of payment being received.
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How will I receive my order?
Once payment is received, we will despatch your order to you. eGift Cards will be delivered to you within 1 working day of payment being received; these are delivered via email with a spreadsheet containing the eGift URL’s. A SMS passcode is sent to the mobile phone number provided on order placement and this is used to unlock the spreadsheet containing the eGift Card URLs. Physical Gift Cards will be despatched within 2 working days of payment being received, delivered by our courier DPD. Gift Cards will be active on receipt and do not require activation.
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Where can I redeem my Gift Cards?
Argos Gift Card
In Argos stores & online at www.argos.co.uk
Argos eGift Card
In Argos stores & online at www.argos.co.uk
Habitat eGift Card
Online at www.habitat.co.uk and in Argos stores & online at www.argos.co.uk.Sainsburys Gift Card
In Sainsbury’s stores only. Product exclusions apply. Please see list of exclusions here Sainsbury’s Gift Card (sainsburys.co.uk)Sainsburys eGift Card
In Sainsbury’s stores & at Sainsbury’s Online Groceries only. The maximum value that may be redeemed by a customer in one online grocery transaction is £50. Product exclusions apply. Please see list of exclusions here About Sainsbury’s eGift-card (sainsburys.co.uk)Sainsburys Groceries eGift Card
In Sainsbury’s stores only, product and category exclusions apply.
Please see list of exclusions here Sainsbury’s Gift Card (sainsburys.co.uk) -
Can you top up Gift Cards and eGift Cards instore?
B2B Gift Cards and eGift Cards cannot be topped up in-store.
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Is change given in business-to-business Gift Cards and eGift Cards?
We cannot give change at the checkout Gift Cards and eGift Cards cannot be exchanged for cash.
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Can I transfer my Gift card or eGift Card balance onto a Gift Card instore?
No, you are unable to transfer from a voucher or B2B Gift Card to a store Gift Card.
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Do I need to activate my Gift Cards?
No, your Gift Cards will be active upon receipt & do not require activation.
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How do I access the eGift Card URLs?
The eGift Card URLs can be accessed via the ‘click here’ link included in the email confirming your eGift Card order is ready. This will then start to download your spreadsheet containing the eGift Card URLs. To then access the file, you will need to enter the password which was sent to the mobile number via SMS provided on order placement.
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Where do I find the eGift Card URLs within the excel file provided?
Once you’ve accessed the excel file, the eGift Card URLs can be found in column B. The URLs can then be downloaded from the file and sent onto your chosen recipients. Alternatively, please ensure the eGift Card URLs are stored securely. We advise you do not share or forward this excel file with others as contains live eGift Card URLs.
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I can’t seem to access the excel file containing the eGift Card URLs. What do I do?
We would ask if you could please clear your cache before attempting to download the eGift Cards, by doing a (control F5) CRTL + F5 please. You will have also received a file password via SMS to then unlock your spreadsheet. If you don’t receive your password within 30 minutes of receiving this email, please contact the Sainsbury’s Argos Gift Card team at afb.giftcards@sainsburys.co.uk.
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Where can I redeem my Argos Gift Cards and Argos eGift Cards?
Argos Gift Card In Argos stores & online at www.argos.co.uk Argos eGift Card In Argos stores & online at www.argos.co.uk Habitat eGift Card Online at www.habitat.co.uk and in Argos stores & online at www.argos.co.uk -
How can I check the balance for my Argos Gift Card & eGift Card?
It’s super simple to check how much money you’ve got left, just log in to ‘Your Account ‘and head to the ‘Gift Cards’ section. Alternatively, take your Argos Gift Card to any store and a colleague can check the balance for you at the till.
To check your balance log into your account and click on the Gift Cards link. When you reach the balance checker, enter these 2 numbers:
1. Either the 19 or 20 digit card number
2. The 4 digit security PIN -
How can I see the transaction history for my Argos Gift Card & eGift Card?
If you require transaction history then please use the contact us page located here, www.argos.co.uk/help/contact-us and we will support you with your query. Due to GDPR, we are limited in the data we can share on how the Gift Card has been redeemed.
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What happens if my Argos Gift Card or eGift card is lost, stolen or damaged?
Gift Cards or eGift Cards must be treated like cash, Argos Ltd cannot be held liable for lost, stolen or damaged Gift Cards and they will not be replaced. If further support is required, please contact Customer Services at (www.argos.co.uk/help/contact-us).
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How do I check the expiry of my Argos Gift Card or eGift Card?
All Gift Cards or eGift Cards hold an expiry date, please refer to the back of your card or details on your eGift Card for further information. If this is not detailed, please use the online balance and expiry date checker in the My Account section of the website online account.
If you don’t use the value of the card within the valid time frame given, any remaining balance will be cancelled, and we aren’t able to extend or re-activate cards beyond the advertised date.
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How many Argos Gift Cards or eGift Cards can I use online?
You can use up to 3 Argos Gift Cards/eGift Cards online in one transaction. You can pay for your order in full with Gift or eGift Cards. Alternatively, they can be used to partially pay, in combination with other payment types. There’s no limit when using Gift Cards in-store.
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Can I use an Argos Gift Card or eGift Card online?
If your card starts with 10000 or 98260 and has a 4-digit security PIN then you can use it online or in-store. It doesn’t matter if it is an eGift Card or physical Gift Card. At Checkout choose ‘Gift Cards’ as your payment option and you’ll be able to pay either part or the full amount this way.
If your card doesn’t have a 4-digit PIN, then you’ll only be able to use it in-store.
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Can I use my Argos Gift Card or eGift Card for items that I want delivered?
If your card has a 4-digit security PIN and the card number starts with 10000 or 98260 then then you can pay for Argos orders, including delivery, with a Gift Card or eGift Card.
If you don’t have a 4-digit security PIN, then you’ll only be able to use your Gift Card in-store.
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How do I view the Terms and Conditions for my Argos Gift Card or eGift Card?
To view the terms and conditions, please click here (Terms & Conditions (argos.co.uk)
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Can I use my Argos Gift Cards or eGift Cards in Sainsbury’s?
No, Argos Gift Cards cannot be used in Sainsbury’s stores.
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Where can I redeem my Sainsbury’s Gift Cards?
Sainsbury’s Gift Card In Sainsbury’s stores only. Product exclusions apply. Please see list of exclusions here Sainsbury’s Gift Card (sainsburys.co.uk) Sainsbury’s eGift Card In Sainsbury’s stores & at Sainsbury’s Online Groceries only. The maximum value that may be redeemed by a customer in one online grocery transaction is £50. Product exclusions apply. Please see list of exclusions here About Sainsbury’s eGift-card (sainsburys.co.uk) Sainsbury’s Groceries eGift Card In Sainsbury’s stores only, product and category exclusions apply. Please see list of exclusions here Sainsbury’s Gift Card (sainsburys.co.uk) -
How can I check the balance and/or expiry date for my Sainsbury’s Gift Card & eGift Card?
You can manage your Gift Card or eGift Card online by registering your card here. This facility will allow you to view your balance and transactions history. If you have already registered click here to log into your account. Once you register your card, you will have access to an online account facility where you will have the following functions:
- Balance enquiry
- Transaction history
- Block your card if lost or stolen
- If your physical Gift Card has a QR code on the back of the card, you can scan this QR code with a smart phone device and follow the link provided to confirm your current card balance and the expiry date of your card.
Alternatively, you can check your balance via the following options:
- Our automated phone line on 0800 636262 you will need the 19-digit card number and PIN for this process.
- Ask a store colleague at the till to complete a balance check. Note, we will also provide you with a receipt after each transaction to confirm the balance.
- Once you have purchased something with your Gift Card or eGift Card you will be given a till receipt and a Gift Card statement which will show your opening and closing balance.
- Hand over your Gift Card or eGift Card to a cashier at the till or at the customer service desk and they will swipe it for you to find out the balance.
- Scan the QR code on the back of the Gift Card to receive an instant balance.
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How do I check the expiry on my Sainsbury’s Gift Card or eGift Card?
The standard expiry for Sainsbury’s Gift Cards is 24-month. The expiry date is set when the Gift Cards are activated. For eGift Cards, the expiry date is detailed on the eGift card itself, so please refer to this for further information. Gift vouchers and Food Tokens also have an expiry date which is clearly printed on the reverse of the Voucher.
If you don’t use the value of the card within the valid time frame given, any remaining balance will be cancelled, and we aren’t able to extend or re-activate cards beyond the advertised date. If you require further support, please contact Customer Services at Contact us (sainsburys.co.uk). -
How can I see the transaction history for my Sainsbury’s Gift Card & eGift Card?
You can manage your Gift Card or eGift Card online by registering your card here. If you have already registered click here to log into your account. Once you register your card, you will have access to an online account facility where you will be able to view the transaction history.
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How can I block my Sainsbury’s card if it’s lost or stolen?
Logging into your account will allow you to register your Sainsbury’s Gift Card and allow you to block your card if lost or stolen. You can manage your Gift Card or eGift Card online by registering your card here. If you have already registered click here to log into your account.
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What happens if my Sainsbury’s Gift Card or eGift card is lost, stolen, damaged?
Treat the Sainsbury’s Gift Card and eGift Card as cash as it cannot be replaced if lost, damaged or stolen. Sainsbury’s is not responsible for any unauthorised use of a Sainsbury’s Gift Card or eGift Card. If further support is required, please contact Customer Services at Contact us (sainsburys.co.uk).
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How can I redeem my Sainsbury’s Gift Cards or eGift Cards in store?
Customers will need to access the URL to obtain the eGift Card template to access the barcode and GC number / PIN. eGift Cards can be redeemed from a smart phone device or printed and taken into store. After each use In-Store any remaining balance on the eGift Card will be printed on a receipt. It is the recipient’s responsibility to retain the receipt as evidence of their outstanding balance.
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How can I redeem my Sainsbury’s Gift Cards or eGift Cards online?
Sainsbury’s Gift Cards currently cannot be used online.
Sainsbury’s eGift Cards can be redeemed at Sainsbury’s Online Groceries only. The maximum value that may be redeemed by a customer in one online grocery transaction is £50. Product exclusions apply.
The use of our online grocery delivery service requires registration. eGift Card holders must register at Sainsburys.co.uk and accept the terms and conditions and privacy policy. Minimum online order value of £25 applies. Online delivery fees apply. An eGift Card cannot be used to pay for delivery charges.
Dependent on card balance, you may use the eGift Card to deduct a maximum £50 from your shopping total. Any remaining balance must be paid for using the payment card linked to your online groceries account.
To use the eGift Card online at Sainsburys.co.uk it must be converted to an online coupon. Please see link for further information https://help.sainsburys.co.uk/help/products/about-sainsburys-egift.
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Can I print off the eGift Cards?
Yes, you can print out the eGift Cards by clicking on the URL provided. Please note the eGift Card can only be used once the template has been accessed.
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Can I use Gift Cards to buy groceries online at Sainsburys.co.uk?
If you have a physical Gift Card, unfortunately these cannot be redeemed online. We are working on it and are hoping to have this available soon. If you have an eGift card you will be able to use this online at www.sainsburys.co.uk, the maximum redemption per transaction is £50.
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Can the Sainsburys Gift Cards and eGift Cards be used in concessions?
Our concessions cannot accept our Gift Cards or Vouchers, but all Sainsbury’s coffee shops do accept them.
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Can I use my Sainsbury’s Gift Cards in Sainsbury’s Local in partnership with Euro Garages?
We cannot accept Gift Cards or eGift Cards at Sainsbury’s Local in partnership with Euro Garages.
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Can I use my Sainsbury’s Gift Cards or eGift Cards in Argos?
We cannot currently accept Sainsbury’s Gift Cards or eGift cards in Argos stores.
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Can I use my Sainsbury’s Gift Cards or eGift Cards for purchases in petrol stations?
From 16th October 2012 you will no longer be able to use your Gift Card or eGift Card in petrol stations.